Privacy policy
How Chi Club handles your personal information.
This privacy policy explains how Chi Club collects, uses and shares your personal information when you use https://www.thechiclub.org or respond to our advertising.
Information we collect
When you ask about classes, book a trial or register for membership, you may give us personal information such as your name, phone number, email address, emergency contact details (when enrolling a child) and payment details (for paid programmes).
Messages you send through the contact form on this site open in WhatsApp. We receive them in WhatsApp, and they are also handled under WhatsApp's own privacy policy.
We also collect usage data when you visit the website, such as your IP address, browser type, the pages you view and how long you spend on them.
Cookies and advertising
This site uses Google Ads tags, which set cookies to measure how many people contact us after seeing our ads. You can control ad personalisation in your Google account settings and can block cookies in your browser.
How we use your information
We use your information to answer your questions, manage class registrations and memberships, tell you about classes, gradings and events, improve the website, and keep the website secure.
Sharing your information
We share personal information only with service providers that help us run the club and the website, such as our membership system (DojoExpert), WhatsApp and Google. They may use it only for the purposes we have described. We may also disclose information when the law requires it or to protect the safety of our students and others.
Data retention
We keep personal information only as long as we need it for the purposes above, or as long as the law requires.
Your rights
You can ask us to show you the personal information we hold about you, correct it, delete it, or stop using it. Contact us using the details below.
Children's privacy
Children's details are provided by their parents or guardians when enrolling. The website itself is not intended for children under 13, and we do not knowingly collect information from them online. If you think your child has sent us information, please contact us and we will delete it.
Links to other websites
This site links to other websites, such as Google Maps, Instagram and DojoExpert. We are not responsible for their privacy practices.
Security
We take reasonable steps to protect your information, but no website or internet transmission is completely secure.
Changes to this policy
We may update this policy from time to time and will post the new version on this page. Last updated October 2026.
Contact us
Questions about this policy? Email [email protected] or call +974 5577 4041.